What should I do?Īnswer: If you need to find an Oil Derrick and a Plastic Factory, please, tap the Build Tab, swipe the menu to the left and choose Cosmetics. It tells me to build one but I can´t find it anywhere. Question: I don´t know how to build Oil Derrick or Plastic Factory. Thank you for your patience and understanding.
Our Technical Team is aware of this problem and is currently working on fixing it. Please wait until the next update becomes available to overcome this problem. What should I do?Īnswer: We are terribly sorry for the inconvenience. Question: My city credits disappear when I minimize or close the game. Does your internet connection work correctly?Īny other details you consider worth mentioning are very welcomed.
In case you've been waiting awhile and the application hasn't launched, please contact our Support Team at and provide us with more detailed information concerning the issue you´ve faced: Trying to open the game your city works out what has happened during the time you were away and it might take some time to launch completely. What am I to do?Īnswer: Please keep in mind that the game goes in real time and it earns you credits and energy even when the app is minimized or closed. Question: The game takes too long to launch.
